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GLOW VAI

Grievance redressal

Not happy? Tell us.

If an order, a product or your data was not handled well, write to our grievance officer. This follows the Consumer Protection (E-Commerce) Rules, 2020.

What happens next

  1. 01

    You write

    Send your order number, phone number and what went wrong.

  2. 02

    We acknowledge

    You get a reply within 48 hours.

  3. 03

    We resolve

    We aim to resolve within one month of your complaint.