Frequently Asked Questions
Everything you need to know about our AI Face Scanner, 15-minute express dark store delivery, and skincare routine recommendations.
How does GLOW VAI deliver skincare in 15 minutes?
We operate dedicated neighborhood dark store micro-hubs in Vijayawada & Visakhapatnam. Once you order, electric riders pack and dispatch cold-chain products within 3 minutes of order placement.
Is the AI Face Scan free and private?
Yes! Our computer vision facial scan is 100% free and runs locally on your browser. Your facial image is never uploaded, saved, or shared with third parties.
What products are available on GLOW VAI?
We stock authentic formulations from Minimalist, The Derma Co, and GLOW VAI custom AI routine packs targeting acne, dullness, hyperpigmentation, and sun damage.
What happens if a product arrives damaged?
We offer a 100% hassle-free Instant Replacement guarantee. Contact customer support via call or email within 24 hours of delivery.
What locations do you currently service?
We currently offer 15-minute express delivery across key pincodes in Vijayawada and Visakhapatnam. Enter your 6-digit pincode on our homepage or delivery page to check real-time coverage.
How can I join the GLOW VAI Partner Referral Program?
You can sign up on our Referral page to earn 15% instant commission on every friend or campus student who orders using your referral code.
Still have questions?
Our customer happiness team in Andhra Pradesh is ready to assist you.